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RCS – Integrate Next Generation Messaging Service

RCS (Rich Communications Services) Gateway allows brands for branded and interactive communication with the customers via RCS messaging. Supported on Android and iOS* both.

What is RCS Messaging Services?

RCS (Rich Communication Services) is the advanced version of SMS and MMS that provides business messaging with extra features. It enables brands to deliver interactive messages that are multimedia enabled, branded, and include call-to-action buttons. RCS text messages can be published with high engagement as opposed to SMS, which is restricted to plain text messaging, and requires no downloads as it is built on the native messaging application.

RCS business messaging enables businesses to build meaningful two-way conversations and achieve greater outcomes through personalized, trackable, and immersive customer experiences.

Branded and Verified

RCS requires brands to be registered with Telecom operators, thus ensuring a verified signal for trust and safety.

2-Way Communication

RCS recipients can reply to messages by selecting predefined messages for quick reviews, feedback and customer experience

Rich Media Support

Truly rich experience with support for images, PDFs, QR codes, and deep in-app integration. Personalize, cross sell, and get better ROI.

Bulk RCS Campaigns

Update large contact files with up to a million contacts at once.

Personalize every message using dynamic content fields.

Add Images, PDFs, QR codes, and enable deep in-app integrations for improved ROI

Measure campaign wise performance for delivery reports and open rates. Download reports in CSV.

RCS Messaging Pricing

Platform Fee

6000.00

One Time

N

Document Verification

N

24/7 Customer Support

N

2 Images/Banners Setup

1 Lakh Messages Plan

30000.00

100,000 Messges

N

Cost per Message: 0.30 Paisa

N

24/7 Customer Support

N

Media Messages Supported

2 Lakh Messages Plan

50000.00

200,000 Messages

N

Cost per Message: 0.25 Paisa

N

24/7 Customer Support

N

Media Messages Supported

Frequently Asked Questions

What happens in RCS messaging service if device not connected to internet?

When a device is not connected to the internet, RCS (Rich Communication Services) messages cannot be delivered because RCS relies on a data connection to send and receive messages. In such cases, the messaging service may fallback to traditional SMS/MMS, which operates over a cellular network, ensuring the message still reaches the recipient. This fallback mechanism is essential for maintaining communication when internet access is unavailable. However, the advanced features of RCS, like high-resolution media sharing, read receipts, and typing indicators, will not be available with SMS/MMS.

What is the benefits of RCS?

RCS offers enhanced messaging features similar to modern messaging apps, including high-resolution photo and video sharing, read receipts, and typing indicators. It improves communication by providing a richer, more interactive experience directly through the native messaging app on mobile devices.

Does RCS work across carriers?

The GSMA’s Universal Profile is a globally agreed-upon standard for implementing RCS. The profile allows subscribers of different carriers and nations to communicate with each other.

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